Remove the bottleneck holding your organisation back.
I use AI to get your systems working together, build what is missing, and train your team to run it themselves.
What this looks like, built.
Most organisations I work with aren't short on demand, they're short on hours. Here's what that looked like for one of them.
The AAM Managers Hub
A custom member platform for the Association of Artist Managers, the national peak body for Australian artist managers, supported by Sound NSW. Scoped, built and delivered end to end, live at managershub.aam.org.au.
See the full case study →- One connected member space: Resources, Member Directory, Recommendations, Advocacy, Programs and Events
- Secure member login tied to AAM's own membership CRM, nothing new for the team to manage
- AI enablement training built into the project, so the AAM team runs and extends the Hub themselves
- AAM's team has since shipped changes to the Hub themselves, including fixing a live bug unaided
"I feel like I've acquired a uni degree in a few months just from the skills we're learning in this process." — Maggie Collins, Executive Director, Association of Artist Managers
I build it, then I train your team to run it themselves.
You finish with a working system, a trained team, and the documentation to run both without me.
Once it's built, you choose how it continues:
- Basic handover: a written handover document, nothing further to arrange
- AI enablement: hands-on training so your own team can keep building and extending it themselves
- Concierge: an ongoing retainer of check-in calls plus phone and email support
Every build is scoped on a call, with a fixed written estimate before I start, whichever of the three you take it forward on.
Build
I map the process, find the constraint, and build what clears it. Scoped to the bottleneck you actually have.
Train
Your team learns the system on their own work. They practise it on real judgement calls and edge cases, until they know when to step in themselves.
Hand over
You get the documentation, the training material, and the keys. The system is yours to run and change.
I run BlueGumAI.
I'm Mark Latham. I have spent over a decade helping businesses get real value from technology, three years at Shopify and before that building customer success at a few startups, more recently building AI products of my own including RareWays, a research tool used by rare-disease patients worldwide. Now I build what organisations need, from a custom platform built from scratch to more work to less admin.
- Scoped and priced before anything is built
- Up and running within days of our first conversation
- Australia-wide, in person where it helps
Let's talk about your business.
A quick 15 minute call to see if I can help.